Deborah's Place
  • 07-Feb-2020 to 07-Apr-2020 (CST)
  • Case Management
  • Chicago, IL, USA
  • Full Time

Health, Dental, Life Insurance, Short and Long Term Disability, 401k, Paid Time Off Pool, Paid Sabbatical, Paid Holidays, EAP, Aflac, and Prepaid Legal.

Position Summary

This position is responsible for providing direct clinical and case management services, including: intake and assessment with tenants, collaborative development of individual service plans with residents, crisis intervention, individual counseling and providing therapeutic group activities to help tenants meet their goals. The case manager provides linkages and coordinates resources/referrals. Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Essential Duties and Responsibilities

 Participant Goal-Setting

  • Assess participant physical, emotional, and financial needs through intake and on-going individual meetings
  • Utilize motivational interviewing techniques to determine participants' readiness to change and plan appropriate interventions
  • Assist participants with prioritizing self-identified goals and planning to achieve those goals
  • Evaluate progress related to goals monthly
  • Provide necessary resources to participants
  • Provide support and guidance to participants through process of goal-achievement

 Housing Placement

  • Document and collect housing data for reports
  • Refer participants to appropriate permanent housing
  • Explore and update permanent housing options for program participants
  • Assist participants in moving into permanent housing

Participant Advocacy

  • Make appropriate referrals for services based on participant goals and needs
  • Work collaboratively with the Residential Manager and staff regarding participant concerns via staff meetings, program log, and written updates
  • Provide crisis intervention when necessary

 File/Record-keeping and Data Quality

  • Keep individual participant files updated and orderly, including progress notes, intake and needs assessment, service plans, releases of information and referral forms.
  • Maintain daily, weekly and monthly service statistics and enter this data in the HMIS database
  • Work collaboratively with the Program Data Manager to ensure data quality

Qualifications and Requirements

Education: Bachelor's Degree in Social Work or related field

Licensure and/or Certification: Professional Licensure as a Licensed Clinical Social Worker (LCSW) in the State of Illinois preferred or Licensed Social Worker (LSW) preferred

Job Experience: 2-3 years of case management or social service experience;

Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and substance use; proficiency in Microsoft office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license, proof of insurance and own vehicle preferred.


Deborah's Place is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities.


Deborah's Place
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