Deborah's Place
  • 25-Sep-2019 to 24-Nov-2019 (CST)
  • Housing Program Staff
  • Chicago, IL, USA
  • Salary
  • Full Time

Position Summary

This position is responsible for providing oversight of residential services at Rebecca Johnson Apartments which include but are not limited to facilitation of tenant meetings, responding to tenant complaints; completing apartment inspections; assisting in crisis intervention, assisting with reporting and program planning, oversight and data tracking of employment training collaborations, assisting with development and implementation of programming in collaboration with Learning Center Coordinator.

Essential Duties and Responsibilities

Residential Services

  • Provide support and assistance with moving into and exiting Rebecca Johnson Apartments, including completion of residential services intake paperwork.
  • Execute and maintain tenant-centered programming.
  • Facilitate Tenant Meetings in Rebecca Johnson Apartments.
  • Assist case management staff in Participant Leadership Group and Tenant Councils.
  • Respond to tenant grievances in a consistent and fair manner.
  • Maintain eviction prevention procedures and harm reduction strategies.
  • Maintain accurate data collection, record-keeping and reporting to ensure compliance with all external and internal program requirements.
  • With Learning Center Coordinator, plan and assist with activities in the Learning Center and in Rebecca Johnson Apartments that will support the Deborah's Place strategic plan and program objectives and outcomes.

 Agency Leadership

  • Work with Director of Residential Services to develop and maintain program goals and outcomes.

 Other

  • Maintain required professional knowledge and job skills. Attend and participate in required educational programs and staff meetings.
  • Plan and manage program budget; managed assigned facilities, material and equipment and other assets to ensure responsible controls over, and utilization of agency resources.
  • Represent Deborah's Place mission and values to participants, tenants, visitors, volunteers and others.
  • Perform other duties as assigned.
Deborah's Place
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